All volunteers need to sign up neighbourly https://www.neighbourly.com/FeedTheHomelessBristol/events
Breaches of the policy and guidance may lead to your volunteering being suspended.
Walking Policy Feed the Homeless
Last updated Dec 2019
To avoid confusion, we would like to clarify that #fthBristol is our official name our charity number is 1169924. We are not affiliated with other groups or organisations which are also operating under the name ‘Feed the Homeless’.
For the purpose of this policy and wording used within #fthBRISTOL we would also like to clarify that:
Walk / Walking: is the activity describing the distribution of food and items to the homeless
Walkers: refers to the volunteers who help in walks / walking
#fthBRISTOL helps provide hot or cold food, drinks and sometimes, clothing / bedding for the homeless community in the Bristol area. This important work couldn’t happen without our team of amazing volunteers that make our walks possible. Our Walking Policy is designed to set out the standards that our charity organisation wishes to promote for our volunteers and for the service we provide. Through this policy we wish to demonstrate our charity’s commitment to both our volunteers and service users. Our aim is to ensure fairness and consistency and to describe the reasonable expectations that we have for volunteers who take part in walking. This policy should be read together with the Walking Guidelines and Risk Assessment.
We kindly request walkers to:
Health and Safety
We’re committed to ensuring the wellbeing of everyone on our walks. We will always work to take practical steps to minimise the risk of harm, to both walkers and our service users. If at any time during a walk there is a risk of danger to the group or an individual, this must be reported to the lead walker. Walkers should follow any guidance or direction offered by the lead and if necessary remove yourself from the area completely. Any hazards or concerns that arise during a walk should equally be reported to the lead walker.
At present, there is no maximum number of walkers that can take part in any one walk. However, if the number of volunteer walkers is considered too large and deemed to jeopardise the health and safety of how the walk is carried out, a cap may be put on by the Head of Walk Team or Project Co-ordinator. In the event that, there are only a minimum number of volunteers available, a walk may only be conducted if there are at least 2 walkers. If only 1 volunteer is available, then any food needs to be taken to a hostel. For health and safety reasons, a volunteer should not walk on their own.
It is important that volunteers:
We’re committed to equal opportunities and aim to treat everyone with dignity and respect. However we cannot provide specialist care or support for people who have special needs or who are unable to care independently for themselves. We cannot take responsibility for looking after children under the age of 18 years.
If you would like to bring a child or children to a walk please make a request to the Head of Walk Team or Project Co-ordinator so that it can be considered, and then booked and planned through Neighbourly. Please ensure that as the parent or carer, you read the Child Protection Policy, Walk Guidelines and Walk Risk Assessment and help support children or those with special needs to follow them.
It’s important that whilst representing #fthBRISTOL, all volunteers in any role, recognise and maintain confidentiality. Being respectful of information disclosed by volunteers, or any #fthBRISTOL business, and that regarding service users. We require that any confidential information is kept private, unless sharing this information is required by law.
#fthBRISTOL aims to make the best use of all available technology to improve the way we carry out our service. This includes using all reasonable and cost effective means to improve the way we communicate, reach out and interact with other organisations, individuals and directly with our team of volunteers. We request volunteers representing #fthBRISTOL consider the following points when discussing or referring to our work on social media.
Our designated meeting place is at the Central Quakers Meeting House ( BS2 9DB) at 7PM. There are limited number of car park spaces available but If walkers, choose to park at Cabot Circus the cost for the evening is £2. At present, Feed the Homeless Bristol does not reimburse volunteers for the cost of parking or any out of pocket expenses. Walkers can park near Staples on Wellington Road if they wish to park for free.
Cook Volunteers can park in the Central Quakers Meeting House front yard to drop of meals or in Champion Square.
Leaving a volunteer role
If a volunteer wishes to stop volunteering with Feed the Homeless they can do so at their own discretion at any time. We’re committed to making sure volunteer experiences are good ones therefore we may wish to find out about your reasons, if it means we can improve how we manage things. Equally, Feed the Homeless Bristol may sometimes need to cancel a volunteer role, which will be done at our discretion.
To get in contact regarding Walks you can contact:
Shada Nasrullah - Head of Walks - email@example.com
Gary Webber – Head of Walks – firstname.lastname@example.org
Naseem Talukdar – email@example.com
Last updated January 2018
Our walk guidelines aim to prepare walkers in understanding how walks are organised and considerations to ensure your safety and those of others whilst walking. These guidelines should be read together with the Walking Policy.
We kindly request during a walk that volunteers follow these guidelines and any advice or directions given by the Heads of Walk Shada Nasrullah and Gary Webber, by the Lead Walkers on duty or the Project Co-ordinator Naseem Talukdar.
Before setting off on a Walk
Please let the Head of Walk or Project Co-ordinator know beforehand if you have any health issues that may impact your ability to take part in walking, or which you feel are adequately managed but we should be aware of. This can be done directly with them in person, by phone or private message.
Walkers are requested to have an account with Neighbourly, a simple online booking system to be able to volunteer for walks. Details on how to join will be sent by the management team.
Our designated meeting place is at the Central Quakers Meeting House ( BS2 9DB). As walkers gather together, we wait for any food being dropped off and organise the distribution into bags and trolleys. Walkers will be asked to help carry items to be distributed on the walk and to wear our high visibility safety tops. Our meeting time is 7.00pm and walks last approximately 3 to 4 hours. We are happy for walkers to join the walk part way, either meeting on route or leaving earlier. Please let Shada or Gary or the Lead Walker know if you plan to do this before a walk and by adding a note on Neighbourly, so we can ensure a sufficient and safe number of walkers.
For your personal safety we request you:
Attending to Service users
We value and recognise the essential work walkers do, on the front line and in representing #feedthehomelessBRISTOL. We thank our walkers for the commitment and dedication in maintaining the standards and in helping our charity organisation to grow and develop. Where possible, #feedthehomelessBRISTOL, aims to work with other like – minded organisations in an effort to promote the interests of the homeless. We welcome any feedback or questions regarding how walks are carried out, please direct these to:
Shada Nasrullah – Head of Walk - firstname.lastname@example.org
Gary Webber – email@example.com
Useful links that were referenced in the creation of our Walk Policy and Guidelines include: